March, 2024
In the dynamic landscape of project management, adaptability and efficiency are paramount. Recognizing this, Link Consulting introduces Squad as a Service, a delivery model designed to empower projects with agility, expertise, and seamless collaboration.
Overview
Squad as a Service by Link involves assembling multidisciplinary squads comprising experts from Transformation, Technology, and Data domains. These squads are meticulously tailored to meet the specific needs of each client project, ensuring a comprehensive approach to project delivery. With a focus on trust agility, flexibility, and proactivity, this model embodies our commitment to excellence and innovation:
- Trust established through transparent communication and the fostering of teamwork.
- Agility measured by the promptness of our response to requests.
- Flexibility attained through the implementation of an agile model for planning and managing team activities.
- Proactivity demonstrated through the presentation of proposals for enhancing management processes and business services.
Challenges Addressed
Traditional project management often faces challenges related to resource allocation, skill retention, and adaptability. Squad as a Service addresses them by providing dedicated teams equipped with the precise skills and competencies needed for project success. Besides, this delivery model ensures that each client receives personalized, high-quality support throughout the project lifecycle and that projects remain on track and are executed with the maximum care and professionalism.
Squad as a Service Advantages
The advantages of Squad as a Service are manifold. By leveraging multidisciplinary expertise, clients benefit from a holistic approach to project delivery. The model promotes transparency, teamwork, and rapid response to client needs, resulting in accelerated project timelines and enhanced quality.
Link’s Service Commitment:
- Technical Delivery: Ensuring expert delivery of the client’s technical requirements.
- Client Relationship Management: Cultivating and managing robust relationships, fostering open communication and ensuring satisfaction.
- Resource Provision: Supplying all essential resources to support the team in executing tasks effectively.
- Skill and Competency Assurance: Guaranteeing the team maintains a high level of skill and competency throughout the project duration.
Our dedicated Service Manager plays here a pivotal role in facilitating communication, managing resources, and aligning our service delivery with the client vision and objectives. Combined with an agile methodology and a Quality Assurance process, all this fosters a collaborative environment and includes regular follow-ups and detailed reports. The client assumes project management responsibilities and oversees deliveries, while our team ensures the development progresses according to schedule and maintains top-notch quality standards, keeping a vigilant eye on performance
Step by Step, from Needs Identification to Go-Live
With our Squad as a Service delivery model, clients can embark on their projects with confidence, knowing they have a partner committed to their success every step of the way:
1st Meeting: Our journey with clients begins with a crucial step – the 1st Meeting. Here, we delve deep into understanding our clients’ requirements, encompassing both technical intricacies and overarching business goals. This initial assessment is pivotal as it sets the stage for forming the ideal Squad tailored to meet the project’s demands. Each member is strategically selected to align their expertise with the client’s objectives, ensuring seamless collaboration right from the project’s inception.
Team Setup: Building our squads is a collaborative endeavor, drawing upon the synergy of expertise from both our Human Resources and technical teams. This collective effort ensures a meticulous assessment of potential squad members, evaluating not just their technical prowess but also their interpersonal skills, adaptability, and problem-solving abilities. By leveraging the strengths of our Human Resources department in talent assessment alongside the technical teams’ domain knowledge, we forge a cohesive, high-performing unit poised for success.
Onboarding: The onboarding phase marks a crucial transition as we strive to seamlessly integrate our technical team into the client’s project environment. This process goes beyond merely assimilating with technical aspects; it involves aligning with the client’s unique organizational culture. We kickstart this process by immersing ourselves in a comprehensive understanding of the client’s project requirements, ensuring our team is well-versed in the specific technical nuances and challenges they may encounter.
Go-Live: As the project transitions into the go-live phase, our commitment to ensuring seamless operations remains unwavering. Our structured framework provides daily supervision of the team’s activities, facilitated by our dedicated Service Manager. Regular follow-ups with the client maintain open lines of communication, ensuring any challenges are promptly addressed. Additionally, our monthly service evaluation process, featuring comprehensive progress reports, serves as a mechanism for continuous refinement and enhancement of our service delivery.
Why Choose Link
Our proven track record of technical delivery, client relationship management, and resource provision sets us apart in the industry. We prioritize customer satisfaction, excellence, and continuous improvement, ensuring that every project exceeds expectations. With Link’ Squad as a Service delivery model, clients know that their projects are in capable hands, supported by a dedicated team committed to their success.
