July, 2024

Link Consulting, an IT company focused on engineering next-gen technology solutions, has just stablished a new strategic partnership with Ibexa, a DXP (Digital Experience Platform) renowned provider. This collaboration is set to enrich Link’s DX portfolio with Ibexa’s Headless, Experience and Commerce suite of products, and revolutionize the way businesses deliver online experiences.

Marking a significant milestone for both organizations, Link Consulting will serve as the entry point for Ibexa in the Middle East and Portugal regions.

“These are key markets for us, and we are excited to embark on this journey with Link Consulting,” said Arwa Cherif Partnership Manager at Ibexa. “Their extensive track record and local expertise make them the ideal partner to help us expand our presence and deliver value to customers.”

At the core of this partnership lies Ibexa DXP, a transformative and holistic Digital Experience Platform that equips companies with the all the resources needed to reach their full digital potential.

“This collaboration underscores our commitment to delivering cutting-edge solutions that enable our clients to stay ahead in today’s dynamic landscape,” José Rodrigues Director of ICE (Integration, Cloud, and Experience) at Link Consulting. “Ibexa’s award-winning platform is successfully used by over 250,000 companies worldwide, and seamlessly fits with our approach to Digital Experience, complementing our offering and adding even more value.”

Ibexa DXP has received prestigious recognition from Gartner, being named a Strong Performer in the latest Peer Insights Voice of the Customer for DXPs Report – one of the vendors to score the highest overall rating for the second year running.

 

Exploring the power of Ibexa’s Digital Experience Platform

Ibexa’s suite of products is meticulously designed to elevate B2B sales by enabling to deliver content effectively, personalize customer journeys, and facilitate multi-channel purchases and customer service.

Ibexa Headless

A Content Management Software that is fully customizable, composable and API-first. It reduces time and costs related to content handling, personalization, and distribution. It’s ideal for enterprises aiming to operate efficiently across various channels.

Ibexa Experience

A premium Digital Experience Platform focused on building frictionless customer journeys. It puts customers at the center, enhancing every interaction with customized experiences and comprehensive journey management. Ibexa DXP includes tools for creating websites, portals, landing pages, personalized product recommendations, and managing SEO strategies across diverse locations.

Ibexa Commerce

A unified platform for all aspects of e-commerce, from initial contact to post-purchase support. It streamlines the e-commerce experience by integrating content, personalization, and commerce functionality into a single interface.

 

Integrating Ibexa’s solutions with Link’s Digital Experience approach

Link Consulting’s ethos in creating superior digital experiences is deeply aligned with the capabilities offered by Ibexa’s Digital Experience Platform that now enrich its current offerings. Here’s why and how it fits Link’s 5-steps approach in this area:

  • Understanding and Mapping: At the heart of Link’s methodology is a profound understanding of business challenges and user expectations. Incorporating Ibexa’s technology into the arsenal enhances the ability to map out precise user needs and business objectives, paving the way for more tailored digital strategies.
  • Design and User Journey: Link’s commitment to intuitive and accessible design finds a strong ally in Ibexa’s products. Whether it’s through Ibexa Experience’s capabilities in crafting frictionless customer journeys or Ibexa Commerce’s streamlined e-commerce interactions, the synergy between design philosophy and technological execution is poised to elevate the user experience to new heights.
  • Technology and Implementation: The selection of technology is critical in bringing innovation to life. With Ibexa’s all-encompassing Digital Experience Platform, Link Consulting has new possibilities to suggest the tech frameworks that best meet the intricate demands of modern digital landscapes.
  • Operation and Monitoring: The integration doesn’t end at implementation. Link Consulting leverages Ibexa’s tools to monitor and measure the effectiveness of digital experiences across all platforms. This ensures that every digital touchpoint is not only performing but also continuously improving.
  • User Feedback and Improvement: In line with Link’s strategy of incorporating user feedback into ongoing service refinement, Ibexa’s platforms facilitate a deeper understanding of user interactions. This insight allows for agile adaptations and enhancements, ensuring that digital experiences remain engaging, effective, and in alignment with evolving market demands.

 

The collaboration between Link Consulting and Ibexa sets a new standard in creating experiences that are not only functional and accessible but also remarkably intuitive and user-centric. See it to believe it? Ask for a demo and watch by yourself how Ibexa’s Digital Experience Platform provides all the tools needed for creating, shaping, and managing every touchpoint within the customer journey.