Maintaining Customer Loyalty Cutting Costs by Automation
Link Consulting, experts in integration and a long-standing partner of Kong, a leading API and service control platform, is helping customers accelerate their journey to Microservices and enable organizations to engage their customers in new and innovative ways, significantly reducing…
CRM acceptance test for one the largest payment company
Link Consulting’s testing team is the new partner of the payment company in the testing strategy for its new unique customer service system. Using Omini Chanel’s strategies, the payment company now centralizes its CRM data in a new system which…
Maritime Equipment Directive on the Cloud
As contracted by the European Maritime and Security Agency (EMSA), our company, Link Consulting, have developed a new EU Marine Equipment Directive (EU MED) Digital System hosted and operated in Microsoft Azure cloud. The new EU MED cloud based EMSA…
Digital Quality Strategy
Our tools AUTOMATION FRAMEWORK – open | devops standardized development and parallel execution – thousands of journey executions, multiple channels > continuous regression SMART MONITORING – 24 | 7 synthetic customer journey monitoring and incident notification – availability, performance, security,…
Service innovation for one of the largest telcos in the world
This telecom operator has several digital channels for relationship with its customers, developed on the Android, IOS and Web platforms. The need for daily changes to the channels, due to the dynamism of the business, and the commitment to guarantee…
Digital paperless Matosinhos City Hall
The dematerialization process in Matosinhos City Hall Since its foundation, Link Consulting aims at helping organizations in Processes Simplification and Dematerialization of Physical Documents, focusing on the digital aspect. Link Consulting’s connection with Matosinhos City Hall began in…
Letter to the CIO: 9 tips to cut IT costs while becoming leaner, more efficient, and ultimately a stronger business
In those unprecedented times of uncertainty we are living, CIOs will have additional pressures to accelerate the transformation, while significantly cut IT costs. This seems like an impossible equation, but as we live in an open world, experience from similar…
OnlineDesk for Public Services
Obtaining real value from Machine Learning with MLOps
Nowadays the required conditions to obtain value from machine learning, and solve complex business problems are at our reach. We have now the capacity to create and manage large datasets, there are several accelerators on several cloud platforms and with…
Link Consulting is a UiPath Business Partner, the leading provider of RPA platforms
Link Consulting is empowering its Process transformation expertise by enhancing its RPA solutions. By partnering with UiPath, the the leading RPA provider, we are providing the most sophisticated RPA platform: scalable, secure, user-friendly and fast-to-results. In an increasing competitive market,…
