SOLUTION:

Onlinedesk is a web platform that privileges and speeds organizations communication, internal and/or external, allowing secure and comfortable submission of web forms for requesting services.

Organizations can autonomously create and make available different web forms for requesting service. Applicants (authenticated or anonymous user) can monitor the status of all requests through the portal and/or through powerful notifications. Autonomy, faster, more convenience, secure, RGPD compliant.

 

WHY ONLINEDESK?

  • Easy to use, install and configure
  • Accessible from any device, mobility promoter
  • Unlimited web forms for requesting services
  • Simple integration with other organization applications
  • Simple integration with authentication providers
  • Asynchronous or synchronous communication
  • Dedicated and certified teams for development, implementation and after-sales support
  • Self-implementing methodology, which decreases project availability time and cost
  • High level of service availability, with more than 99.5% of operating time

 

AUTENTICATION

Out of the box Onlinedesk integrates with the following providers:

  • Windows integrated
  • Forms
  • ADFS
  • Azure B2C
  • SAML 2.0
  • Open Id Connect
  • AMA citizen card
  • Google
  • Basic

Integration with others services providers is easy and simple.

 

A POWERFULL BACKOFFICE

  • Customization of logos and color themes
  • Web forms cataloging by services
  • Integration with payment gateways
  • Notifications customization
  • Web form and its data integration with any external system
Technical details (PDF)