Onlinedesk, Public Sector, Utilities


An omni-channel and omni-services service platform
Meet OnlineDesk V 2.0

The administrative modernization that organizations have adopted is based on dematerializing processes and documents and offering remote service channels.
The ability to submit requests online, where it’s convenient. The ability to pay and see the status of cases. The ability to manage personal information. The ability to start a request on the web and finish it in person or over the phone.

Public Transportation

Intuitive mobility

In the first decade of the century, Lisbon was an international leader in the dematerialization of ticketing in public passenger transport services. As it frequently happens in Portugal, many good things happen without being planned. INESC participated in some ticketing…